No delivery at a specific time. Drivers deliver to a few places in one trip following a planned route which has been optimised. Please opt for self-pickup if you would like the cake by/at/after a specific time.
Expect earlier arrival times or delays in deliveries. All orders are arranged to arrive within the chosen time frame. However, drivers may arrive either earlier or later than expected depending on external circumstances such as traffic and weather conditions, how long drivers are held up at a certain stop, etc. Please choose an available time slot by taking this into account.
Change of address is NOT allowed once the order has been placed. Please request to either change your order to self-pickup, or cancel your order so that you can place a new order to the new address with the store credit voucher refund. Cancellations for same day orders are NOT possible. Please find the amendment request form on our 'Contact Us' page.
No customisation of all our cakes/desserts. We do not customise/alter/change the sweetness, design, flavour, size, etc. of our cakes as they are made in batches.
Receipts are NOT included along with the deliveries.