Delivery Fee

Where We Deliver

We serve areas up to a 50km radius from Lacher Patisserie, mainly covering KL and Selangor.

Determine Your Delivery Fee:

1. Map It

Find the distance from Lachér Patisserie on Google Maps.

2. Find Your Zone

Locate your distance in the table below.

3. Fee & Free Delivery

Check delivery cost and free delivery eligibility.

4. Checkout

Fee appears once address is entered.

Zone	Distance from our location	Delivery Fee (By Car)	Free Delivery
A	0-9km	RM5	RM60 or above
B	10-14km	RM10	RM80 or above
C	15-19km	RM15	RM110 or above
D	20-24km	RM20	RM150 or above
E	25-29km	RM25	RM190 or above
F	30-34km	RM30	RM230 or above
G	35-39km	RM35	RM270 or above
H	40-44km	RM40	RM310 or above
I	45-50km	RM50	RM350 or above

Please note:

A minimum purchase of RM50 is mandated for our delivery service.
Each order number is designated for one delivery address within a specific date and time slot.
For deliveries to varied venues, dates, or time slots under a single customer bill, they are treated as distinct deliveries with individual orders. Separate orders must be placed on our website for each.

Delivery FAQ

How do I track my delivery? How do I track my delivery?

You'll receive an email with the driver's details before your selected time slot on the delivery day. This email is sent as soon as we assign a driver to your order.

Can you deliver my order at a specific time? Can you deliver my order at a specific time?

We offer delivery in the following timeslots: 10am-1pm, 1-3pm, 3-5pm, or 5-7pm.

While we aim to deliver your order within your chosen timeslot, we cannot commit to a specific time within that slot due to factors like traffic and route planning.

Do you deliver to units or inside malls/hotels/restaurants? Do you deliver to units or inside malls/hotels/restaurants?

We don't deliver directly to high-rise units or inside malls; cakes are given at the lobby or drop-off.

For hotels or landed restaurants, we deliver to the reception if reservation details are provided.

Can I change the delivery address after placing an order? Can I change the delivery address after placing an order?

After ordering, address changes aren't possible for delivery efficiency. Ensure the address is correct beforehand. If necessary, you can cancel your order via this Google Form and reorder using refunded store credit.

Can the driver come back later the same day if I missed the delivery? Can the driver come back later the same day if I missed the delivery?

Regrettably, we only attempt delivery once per order. If missed, while additional delivery requests are possible, they will attract extra fees and are contingent on driver availability.

Alternatively, you can opt to pick up from our store, but please be advised that we cannot ensure optimal freshness of the cake beyond the initial delivery time.

Is there an additional fee if I ask the driver for a different delivery location or time? Is there an additional fee if I ask the driver for a different delivery location or time?

Yes, changing the address or time may incur extra charges, determined by the driver. The driver's willingness and availability will also factor in.

Our Locations

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