General or delivery inquiries:
Please visit our FAQ or Delivery fee page.
Amendments/Cancellation of orders:
Please fill up the Google form and wait for our response. All amendments MUST be requested via this form at least 24 or 48 hours (depending on the cake purchased) before the delivery date.
How to find our store (for pickup customers only):
Please visit our How To Find Us page.
Corporate/bulk orders (MOQ:30 boxes):
Please send us the details via this Google form if you are interested to place a bulk order. We will get back to you as soon as possible.
Payment issues or other inquiries:
Please fill up the message box below.
OR
You could contact us via;
Email: bonjour@lacherpatisserie.com
Whatsapp: +6011-55013882 (TEXT ONLY)
Working hours: 11am to 6pm
(Currently WFH, please reach our customer service via text only)