Q: Where do you deliver to and what is the delivery fee?
We offer delivery service to KL and Selangor. (Within 50km from our location). Self-pickup (FOC) is also available. Delivery fee varies from RM5 - RM50 depending on the distance (refer to the table below). Free Delivery is available with T&C apply.
The exact distance and delivery fee will be calculated upon check out.
|Zone||Distance from our location||Delivery Fee||Free Delivery|
|A||0-9km||RM5||RM60 or above|
|B||10-14km||RM10||RM80 or above|
|C||15-19km||RM15||RM110 or above|
|D||20-24km||RM20||RM150 or above|
|E||25-29km||RM25||RM190 or above|
|F||30-34km||RM30||RM230 or above|
|G||35-39km||RM40||RM270 or above|
|H||40-44km||RM45||RM310 or above|
|I||45-50km||RM50||RM350 or above|
Q: Can I request for a specific delivery time?
For those who wish to request specific delivery time, we seek for your understanding to provide at least 1-hour timeframe at the 'Delivery/Pickup Note' before checkout. We apologised that we are unable to deliver at a specific time due to traffic reason and unforeseen circumstances.
Q: What if the receiver is not present at the delivery time?
An additional fee will be charged for re-delivery if the receiver is not present at the time of delivery. The fee will be calculated based on the return trip from our location to the delivery address.
Q: What is door-to-door service?
Door-to-door service is an extra service fee for driver to send to the unit doorstep (for high-rise building only). For eg, condominium, apartment, mall, hospital etc. Driver will send to the lobby/pickup point only if door-to-door service is not included in your order.
For landed property, door-to-door service is included in our delivery with no extra charge.