Delivery/Pick Up

Delivery/Pick Up

Q: Where do you deliver to and what is the delivery fee?
We offer delivery service to KL and Selangor. (Within 50km from our location). Self-pickup (FOC) is also available. Delivery fee varies from RM5 - RM50 depending on the distance (refer to the table below). Free Delivery is available with T&C apply

The exact distance and delivery fee will be calculated upon check out.

Zone Distance from our location Delivery Fee Free Delivery
A 0-9km RM5 RM60 or above
B 10-14km RM10 RM80 or above
C 15-19km RM15 RM110 or above
D 20-24km RM20 RM150 or above
E 25-29km RM25 RM190 or above
F 30-34km RM30 RM230 or above
G 35-39km RM40 RM270 or above
H 40-44km RM45 RM310 or above
I 45-50km RM50 RM350 or above

 

Q: Can I request for a specific delivery time?
For those who wish to request specific delivery time, we seek for your understanding to provide at least 1-hour timeframe at the 'Delivery/Pickup Note' before checkout. We apologised that we are unable to deliver at a specific time due to traffic reason and unforeseen circumstances.

Q: What if the receiver is not present at the delivery time?
An additional fee will be charged for re-delivery if the receiver is not present at the time of delivery. The fee will be calculated based on the return trip from our location to the delivery address. 

Q: What is door-to-door service?
Door-to-door service is an extra service fee for driver to send to the unit doorstep (for high-rise building only). For eg, condominium, apartment, mall, hospital etc. Driver will send to the lobby/pickup point only if door-to-door service is not included in your order.
For landed property, door-to-door service is included in our delivery with no extra charge.