Are your products halal certified by JAKIM?
Most of our products proudly carry halal certification by JAKIM, underscoring our commitment to quality and adherence to halal guidelines. As you browse our website, we encourage you to look for the halal logo on our products, providing assurance of their compliance with halal standards.
In our kitchen, we are diligent in handling halal-approved ingredients and strictly follow halal procedures, ensuring that our products meet the high standards expected by our customers.
What about the products that are not halal certified?
For products that are not yet certified, particularly our seasonal or new items, we want to assure our customers of our unwavering commitment to halal standards. While these products may not have completed the certification process due to their short-term availability or newness in the market, they are produced with the same strict adherence to halal principles. This includes the use of halal-compliant ingredients, the exclusion of alcohol, and the use of halal gelatin. We are dedicated to upholding these standards across our entire product line, ensuring that our customers can trust in the halal integrity of every product we offer.
How should I store the desserts/cakes and for how long?
Upon receipt, place cakes in the chiller for at least 30 minutes. They're best enjoyed within 2 days at 10°C-12°C, but can last up to 3-4 days in the chiller. Do not freeze the cakes.
Will the cake last during a car ride?
Cakes can withstand a car journey for up to 1 hour with high AC. For longer trips, consider an insulator bag with ice packs.
Can I adjust the sweetness or customize my cake?
Our recipes are standardized, and we produce each product in batches. Therefore, changes to sweetness or customizations are not available.
Are your cakes suitable for specific diets or allergies?
All our products contain eggs, dairy, gluten, and sugar, making them unsuitable for diabetics, vegans, or those on a keto diet. We also handle nuts and gluten in our kitchen, which may pose a risk to individuals with allergies. For detailed dietary and allergen information, please refer to the ingredients list on each product page.
Are the eggs in your products pasteurised?
Yes, all the eggs we use are either cooked or pasteurised to ensure safety and quality.
